2019-2021

Our work at Blue Origin involved a strategic partnership with business intelligence and engineering teams to resolve data flow issues.

The “Jules” suite of software products orchestrated and tracked factory operations across rocket and rocket engine manufacturing. From inventory tracking, BOM management and reconciliation, Work Order modeling and factory scheduling - the proprietary software at Blue Origin supported systems across all of Blue Origin’s business units.

Products produced were focused on ground systems, maintenance, design and manufacturing of specialized Rocket Engines, Rocket modules and proprietary space systems.

Creating a system that would offer transparency and crucial insights into a complex, 3000+ employee organization for both the finance team and potential investors was essential not only for internal efficiencies but also for securing government contracts. The challenge was to integrate diverse company functions—from tracking employee hours to adjusting logistics and design improvements—to prevent expensive, late-stage changes that could drastically inflate costs.

Team's strategic design approach consistently delivers tailored solutions to complex problems, highly regarded by stakeholders at every level. His capacity to simplify and address intricate challenges has driven significant organizational changes and process enhancements, making him a trusted leader in design and innovation. – Jeff Bezos, Founder

Hired and managed tam, implemented project tracking systems for cross functional visibility, participated in design reviews to cultivate critical thinking and maintain product quality.

Conducted workshops which incorporated research and service design to strategically prioritize and determine opportunities for automation and AI solutions to increase factory performance. Modeling of real time analytics and monitoring to support more efficient factory and supply chain reporting.

To facilitate the learning of systems and processes we established an LLM from documentation and created an assistant to support just in time learning and factory best practices.

Directed the creation of a proprietary design system, Bluekit. Common patterns for usability and reusable, react based components for a streamlined approach to feature builds - set the system in a CMS for easy reference to code and documentation.

Understanding factory operational systems, and how best to support them was foundational to establishing and prioritizing features and establishing use cases. In close partnership with the technical product designers and customers of our products, as a team we were able to clarify issues and support decision making.

‍How can factories produce and teams operate and navigate design revisions as nimbly as possible? By creating animated storyboards to convey the potential and impact of technical enhancements (mobile operations, automated kitting) the team was able to share the proposed tactical and strategic plans to improve factory velocity.Understanding factory operational systems, and how best to support them was foundational to establishing and prioritizing features and establishing use cases. In close partnership with the technical product designers and customers of our products, as a team we were able to clarify issues and support decision making.